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The Queensland flood disaster: Access for people with disability to phone services and emergency warnings Report by the Australian Communications Consumer Action Network...major issues with the National Relay Service (NRS), based in Brisbane, left some people with hearing or speech impairments unable to contact emergency services. ACCAN (Mar 2011) Managing staff costs in central government Despite numbers of staff employed by UK central government falling slightly over the last decade, costs have increased by 10 per cent...Increasing numbers of higher grade posts have led to much of the recent cost growth... includes A framework for managing staff costs in a period of spending reduction UK Audit (Mar 2011) Quality Governance in the NHS - A guide for provider board considers how to govern for quality, both in terms of driving continuous improvement across the organisation and ensuring that the essential levels of quality and safety are met. It recognises that processes and structures are vital in governing for quality, but also that values and behaviours are essential to a culture that supports quality. UK Health (Mar 2011) Centrelink: The Right of Review–Having Choices, Making Choices Internal reviews require significant human and financial resources. The investment is worthwhile however because of the results they deliver to the individual and the agency...Centrelink should develop criteria against which a request for review should be assessed ...These should include: • vulnerability: cases where a customer is known to be vulnerable – due to no income, being homeless, or suffering from a mental illness • complexity • consequences • consent: Commonwealth Ombudsman (Mar 2011) System Error: Fixing the flaws in government IT projects run using agile methods can deliver better outcomes at lower cost more quickly. Agile focuses on delivering useable functionality quickly, rather than a ‘perfect solution’ late; also: Good governance: the effective use of IT One of the things that we need to look at as we outsource more and more of these capabilities is "do not outsource the data with it", because generally that is what they public has paid for. more:The failure of many UK government technology projects is partly due to being tied into large outsourcing deals with a small group of suppliers and a lack of in house capability to take over when things go wrong UK Institute for Gov (Mar 2011) Social networks: their role in addressing poverty Social capital generated through social networks is not a substitute for financial resources – and by and large, it is only those with sufficient financial resources that think it is. UK Joseph Rowntree (Mar 2011) The Collective Entrepreneur: Social Enterprise and the Smart State Government, too, has realised that it can accomplish so much more by working with and through dynamic social enterprises. Although this creates new dilemmas for the sector, because the sector will be compromised if it is simply an “arm of the state”, it also creates new opportunities for the sector to develop its own distinctive agenda. Wales (Mar 2011) Including migrant populations in joint strategic needs assessment (JSNA) Some understanding of migration and how it might be changing the local population is essential, as migrants to any given area form part of the demography. Knowledge of local migration and needs is also important in assessing equity of provision, as migrants are in all areas even when not visible and seldom heard. UK IDEA (Mar 2011) A Consultation on the Common Core of Skills, Knowledge Understanding and Values for the Children's Workforce in Scotland The "children's workforce" includes anyone working (paid or unpaid) with any child, young person or family across health, education, social services, justice and community services, in the public, private or voluntary sectors...The proposed common core describes the areas of skill, knowledge & understanding that the children's workforce should have. It does not prescribe the level of skills, knowledge & understanding needed by different workers undertaking a wide range of different activities. This remains the responsibility of the organisations or professional bodies who currently decide this. Scotland (Mar 2011) National Disability Services Victoria: Disability Services Workforce Data Project The findings includes material in relation to workforce demographics and qualifications, attraction and recruitment, retention, attrition, and employee motivations NDS (Feb 2011) Coalition policy towards the NHS: past contexts and current trajectories History suggests several risks attach to rapid adoption of the planned structural reform. These relate to doctors' ability and willingness to lead consortia, the reduction of managerial capacity, and unresolved weaknesses of commissioning. The state's retreat from centralised control may also prove contentious. 'Top-down' targets and tough bureaucratic rationing have been effective tools in certain respects...Proposals for an autonomous NHS Commissioning Board must confront the 'Enoch Powell problem' of how to square non-ministerial management with political accountability in a single-payer system. UK History and Policy (Jan 2011) Critical care paramedics The CCP initiative is based on a model of care developed in Melbourne Australia which saw paramedics with advanced clinical skills being used on ambulances...includes a cost benefit analysis which shows that introducing CCPs helps reduce avoidable deaths and save lives... news UK NHS (Mar 2011) Reducing violence and aggression in A&E by design challenges multi-disciplinary ‘design and make’ teams to improve the experience of A&E departments and make them safer for staff, patients and visitors. Download the brief for background on the design issues UK Design Council (Mar 2011) Management of NHS hospital productivity notes that NHS hospitals have concentrated primarily on meeting national performance targets and not specifically on optimising productivity...Hospitals have been unsuccessful in reducing emergency admissions, and those with a relatively high proportion of emergency admissions tend to have higher overall costs. The Department’s productivity challenge includes a 10% reduction in the number of emergency admissions UK Public Accounts Committee (Mar 2011) | |
| Targeting Emergencies: Shorter Stays in Emergency Departments looks at how NZ District Health Boards are working to achieve the Health Target... 95% of patients will be admitted, discharged or transferred from an ED within six hours. NZ Health (Mar 2011) Australian Safety and Quality Framework for Health Care - Getting Started Guides for the Healthcare Team, Policy Makers, Health Service Executives and Board Members, and Managers...The Framework specifies three core principles for safe and high-quality care. These are that care is consumer centred, driven by information, and organised for safety. ASCQHC (Mar 2011) VicHealth (Mar 2011) An evaluation of the impact of community-based interventions on hospital use: a case study of eight Partnership for Older People Projects (POPP) Study shows that eight community based interventions for older people did not reduce the need for care UK Nuffield (mar 2011) The operation of the Deprivation of Liberty Safeguards in England 2009/10 The safeguards protect the rights of people in care homes and hospitals who lack the mental capacity to consent to their care or treatment...first report on the use of these safeguards and provides an overview of how they were implemented and used in their first year UK Care Commission (Mar 2011) Safeguarding Adults: The role of health services designed to assist NHS commissioners, health service managers and practitioners in preventing and responding to neglect and abuse, focusing on patients in the most vulnerable situations. UK Health (Mar 2011) Clinical utility of personalised medicine Personalised medicine is the capacity to predict disease development and influence decisions about lifestyle choices or to tailor medical practice to an individual. This includes targeted drugs and treatments based on a detailed understanding of the genetic bases of disease NHMRC (Mar 2011) Evaluation of the Better Access to Psychiatrists, Psychologists and GPs through the Medicare Benefits Schedule initiative People in hard to reach groups are using Better Access but they continue to use these services at a lower rate than the general population and miss out on the mental health care they need. Aus Health (Mar 2011) Cardiovascular disease: Australian facts 2011 CVD remains the most expensive disease group in Australia, costing about $5.9 billion in 2004-05, with just over half this money spent on patients admitted to hospital AIHW (Mar 2011) The impact of health and health behaviours on educational outcomes in high-income countries: a review of the evidence reviews current knowledge, especially in high-income countries, and finds evidence of a causal link. WHO Europe (mar 2011) Alcohol and Student Performance: Estimating the Effect of Legal Access considers the effect of legal access to alcohol, which is known to increase drinking behavior, on academic performance. (US legal drinking age 21). We find that students' grades fall below their expected levels upon being able to drink legally, but by less than previously documented US IZA (Feb 2011) National Hazard Exposure Worker Surveillance: Exposure to biological hazards and the provision of controls against biological hazards in Australian workplaces also exposure to biomechanical demands, pain and fatigue symptoms and the provision of controls in Australia workplaces Safework Aus (Mar 2011) Lead Standard in Drinking Water In 2008, WHO confirmed the guideline value for lead in drinking water (10 μg/L)...In view of the available data, SCHER concludes that even at levels below 10 μg of lead/dL, adverse effects on children's intelligence development can be observed. European Comm (Jan 2011) Review of Respite Care in Wales final report: there is a strong case for funding more outcome focussed respite services in Wales, ensuring that those services are appropriate to the needs of carers and care recipients... the needs of individual carers and care recipients can vary tremendously Wales (Mar 2011) Cost-benefit analysis and its application to crime prevention and criminal justice research It is noteworthy that a number of the programs that have shown a reduction in the risk of crime have not been developed by criminologists or law enforcement personnel, nor has crime prevention been the primary objective. Rather, a crime prevention effect has occurred as part of a suite of positive outcomes. Aus AIC (Mar 2011) Reoffending of juveniles Since 2000 the UK reoffending frequency rate fell by 27.0 per cent from 151.4 to 110.5 offences per 100 young offenders. Since 2008 it has fallen 3.0 per cent from 113.9 to 110.5. UK Justice (Mar 2011) Helplines and telephone counselling services for children, young people and parents contact details and links to a number of helplines and telephone counselling services for children, young people, and parents NCPC (mar 2011) Improving the mental health of infants, children and adolescents in Australia Position Paper of the Australian Infant, Child, Adolescent and Family Mental Health Association Ltd AICAFMHA (Mar 2011) Processing fee for intercountry adoptions Consultation document seeking the views of the Scottish public for the proposal to charge an administrative fee for processing overseas adoption applications by Scottish Ministers. Scotland (Mar 2011) Seeking security: promoting women’s economic wellbeing following domestic violence demonstrates how significantly men’s violence towards their female partners contributes to women’s social exclusion. ADFVC (Mar 2011) | |
Evaluation of the Whole of Mental Health, Housing & Accommodation Support Initiative (HASI) focuses on outcomes achieved by HASI consumers in regards to housing stability, mental and physical health, and social and community participation. NSW. SPRC (Mar 2011) Future housing for older Australians: Overcoming barriers to innovation selected presentations AHURI (Feb 2011) Capturing better information on tenant satisfaction recommends that all landlords should, as a minimum, conduct a postal survey every two years. The survey should draw on a standard set of questions, to assist consistency and enable better benchmarking. Scotland Housing Regulator (Mar 2011) Evaluation of the Family Self-Sufficiency Program: Prospective Study The Family Self-Sufficiency (FSS) program was established to help residents of public housing become self-sufficient through education, training, case management, and other supportive services US HUD (Mar 2011) National Alliance to End Homelessness International Meeting papers include: Youth Homelessness - Effective models of housing and support; Criminal justice systems..housing and intensive support for people with complex support needs US NAEH (Mar 2011) Cross Sector Supported Accommodation Working Group Final Report and Recommendations There is a need for a wide range of options and services for the diverse client group at risk of homelessness. Accommodation based and non-accommodation based services (such as floating support in mainstream tenancies) should be available alongside generic and specialist support. Scotland (mar 2011) The good, the bad and the ugly: Housing demand 2025 a model to project future demand for housing. ... provides projections of housing demand in 2025. Not only does it project the overall volume of housing demand in England and its regions, it also looks at how demand might be distributed across different tenures under different economic scenarios: a good economic scenario, a bad scenario, and a worst-case ‘ugly’ scenario. UK IPPR (mar 2011) Procurement in the Affordable Housing Sector investigates the current position regarding procurement by the Scottish housing sector, identifies the scale of opportunity and makes recommendations on the way forward for the sector to make greater use of more modern, common procurement methods. Scotland (Mar 2011) |
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