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Welcome to Management: A guide for new managers in the Victorian public sector The aim of this new guide is to help Victorian public sector managers be successful in their job by helping them understand what the ‘manager’ component of their job entails; learning more about their strengths and weaknesses as a manager; identifying their skill gaps and setting their priorities for building knowledge or learning new skills Vic SSA (Mar 2011) Enabling workforce development: Insights from industries using e-learning identifies the type of critical workforce development challenges e-learning can help overcome. This is analysed at three levels of economic activity: individual, workplace and industry. Aus Flexible learning (Feb 2011) How the Public Perceives Community Information Systems Studies in three cities show that if people believe their local government shares information well, they also feel good about their town and its civic institutions...Perception of Open Government is Tied to Higher Levels of Community Satisfaction more US Pew (Mar 2011) Producing quality reports Quality reports are annual reports to the public from providers of NHS healthcare services describing the quality of their services. They can drive continuous improvement as well as enhance accountability to the public. UK Audit (Mar 2011) The Benefits of Health Information Technology: A Review of the Recent Literature Shows Predominantly Positive Results A large majority of the recent studies show measurable benefits emerging from the adoption of health information technology. However, with so few negative articles and findings, there is only suggestive evidence that more advanced systems or specific health IT components facilitate greater benefits. In fact, the stronger finding may be that the “human element” is critical to health IT implementation. US health Affairs (Mar 2011) Building Community Resilience to Disasters Because resources are limited in the wake of an emergency, it is increasingly recognized that resilience is critical to a community's ability to reduce long recovery periods after an emergency. US Rand (Mar 2011) Scientific advice and evidence in emergencies The Government must communicate risk effectively to the public in an emergency; this is vital to prevent mistrust and anxiety. We examined this issue using the swine flu case study and had misgivings about the Government’s communication of what it termed “reasonable worst case scenarios”, that is, the worst situation that might reasonably happen. While such scenarios are useful for organisations preparing for, and responding to, emergencies, use of such scenarios led to sensationalised media reporting about the projected deaths from swine flu. We concluded that the Government must establish the concept of “most probable scenarios” with the public, in all future emergencies. more UK Parliament select committee (Mar 2011) Impacts of climate change on disadvantaged UK coastal communities Coastal areas are vulnerable to climate change because of rising sea levels and wave heights and accelerated coastal erosion...Many are also vulnerable to climate change because of socio-economic issues such as high proportions of older residents and transient populations, low employment levels and high seasonality of work, physical isolation and poor transport links. UK Joseph Rowntree (Mar 2011) Public and private sector medical indemnity claims in Australia 2007-08 Almost 70% of the medical indemnity claims finalised in 2007–08 involved an amount of less than $10,000 AIHW (Mar 2011) NHS Outcomes Framework: Innovation in Outcomes competition invite people to suggest new, innovative indicators for the NHS outcomes framework...includes Criteria for a good quality indicator UK NHS (Mar 2011) Payment Reform: Analysis of Models and Performance Measurement Implications catalogues nearly 100 implemented and proposed payment reform programs, classifies each of these programs into one of 11 payment reform models, and identifies the performance measurement needs associated with each model. US Rand (Mar 2011) Delivering the Cancer Reform Strategy It is very disappointing that ten years after the publication of the NHS Cancer Plan 2000, there are significant gaps in information about important aspects of cancer services. The lack of information inhibits effective decision making and limits patient choice...The Department cannot measure the impact of the Strategy on key outcomes, such as survival rates, and does not know if it is commissioning cancer services effectively, because cost and outcomes data are not sufficiently timely. UK Parliament (Mar 2011) Reconfiguring hospital services: lessons from South East London considers whether reconfiguration of hospital services is an appropriate response to the need to drive up quality and drive down costs...Reconfiguration that improves quality of care and reduces costs may require consolidation of services across hospital sites. UK King's Fund (Mar 2011) | |
Surgery Futures: A Plan for Greater Sydney project will describe the delivery of surgical services over the next 5-10 years in the greater Sydney area in order that specialist surgeons and managers can capitalise on emerging surgical advances, make effective use of available resources and produce the best outcomes for the patients. NSW Health (Jan 2011) Role Delineation Levels of Emergency Medicine in NSW Public Hospitals The role delineation level of a service describes the complexity of clinical activity undertaken by that service, and is significantly impacted by the presence of medical, nursing and other health care personnel who hold qualifications compatible with the defined level of service...Levels range from Level 1 (the lowest complexity level of care) to Level 6 (the complex care). NSW Health (Mar 2011) Clinical Services Capability Framework for Public and Licensed Private Health Facilities version 3 has been developed to provide a standard set of minimum capability criteria for service delivery and planning. The capability of any health service is recognised as an essential element in the provision of safe and quality patient care. Qld health (Mar 2011) Achieving an Exceptional Patient and Family Experience of Inpatient Hospital Care (free registration required) identified five primary drivers of exceptional patient and family inpatient hospital experience of care: leadership; staff hearts and minds; respectful partnership; reliable care; and evidence-based care. also (NHS) Feeling better? Improving patient experience in hospital US IHI (Feb 2011) ACT Primary Health Care Strategy 2011-2014 consultation ACT Health (mar 2011) An Analysis of the Dental Workforce in Scotland: A Strategic Review 2010 provides a clear picture of the skills mix of dental professionals currently providing dental care within Scotland... the availability of the dental workforce, the number of dentists and dental care professionals, on the impact of the dental bursary scheme.. Scotland (mar 2011) Modernising Allied Health Professional Careers Programme Allied health professionals were early adopters of the competence-based approach, recognising the value of developing flexibility in the workforce as early as 2005. Evidence suggests that best care can be achieved only where there is flexibility in the workforce, enabling them to respond quickly to changes in service delivery driven by patient need. UK Health (Mar 2011) Staffing in maternity units Getting the right people in the right place at the right time New and emerging models of care suggest there is potential for cost savings while maintaining levels of safety, particularly the shifting of tasks between nurses, midwives and doctors, as well as the use of maternity support workers and doulas UK Kings Fund (mar 2011) National Perinatal Mental Health Project Report Perinatal Mental Health of Black and Minority Ethnic Women: A Review of Current Provision in England, Scotland and Wales UK Health (Mar 2011) Migrant Health Guide is intended to be a "one stop shop" for information to support GPs and nurses in assessing and treating migrant patients, in recognition of the fact that these patients sometimes have health needs which are more complex than those of UK born patients. ...The guide covers a wide variety of health issues that may affect migrant patients including infectious diseases...over 100 countries profiled UK HPA (Feb 2011) Healthy lives, healthy people: a tobacco control plan for England focuses in particular on the action that the government will take nationally over the next 5 years to drive down the prevalence of smoking and to support comprehensive tobacco control in local areas UK Health (mar 2011) Urban Physical Environments and Health Inequalities Canadians in poorest areas more likely to face effects of outdoor air pollution and extreme heat...While hot weather has been linked with increased mortality rates, hot days and short heat waves were not found to significantly raise hospitalization rates for respiratory and circulatory diseases in MontrĂ©al or Toronto. Emergency department visits in Toronto also did not experience a significant boost during the hot periods examined. Can CIHI (Mar 2011) FaHCSIA (Mar 2011) “betwixt and between” A report on ARACY’s Middle Years Project Focusing on the developmental needs of Australian children aged 9-14 ARACY (Feb 2011) | |
Informing policy with evidence: successes, failures and surprises : The Australian KIP Team case studies: No Interest Loans Scheme; High frequency contact for infants in out of home care; Systems Change in Child Protection ARACY (Mar 2011) Education and Training Reform Amendment (School Safety) Bill 2010 The key purpose of the Bill is to provide government school principals and others with legislative powers to ban, search for and seize harmful items from students on school premises or during teacher supervised activities away from school grounds... includes Statistics on Violence in Schools Vic Parliamentary Library (Mar 2011) Implementing the Independent Review of Restraint in Juvenile Secure Settings the UK Government has made strong progress on implementing a programme of ambitious cultural change on the way restraint is operated across the under 18s’ secure estate...The proportion of young people in custody who were restrained was 11% in 2008/09 (i.e. 11% of all young people in custody were restrained at least once) and 12% in 2009/10. UK Justice (Mar 2011) Fostering Services: National Minimum Standards and Adoption: National Minimum Standards and Children's Homes: National Minimum Standards and Family and Friends Care: Statutory Guidance for Local Authorities UK Education (Mar 2011) A sustainable approach to meeting increasing demand Stronger Together: A new direction for disability services in NSW. The second phase (2011-2016). NSW DADC/Price Waterhouse Coopers (Feb 2011) Support and aspiration: A new approach to special educational needs and disability - A consultation makes wide-ranging proposals to respond to the frustrations of children and young people, their families and the professionals who work with them. UK Education (mar 2011) Post-diagnosis support for children with Autism Spectrum Disorder, their families and carers In some cases parental concerns were dismissed by health professionals. Parents may experience long waits for diagnosis, even while suspecting ASD and being very active in trying to have their suspicions confirmed. The reasons for the long wait include multidisciplinary assessment processes requiring multiple appointments, long waiting lists for diagnosticians in the public health service, or eliminating other possible causes FaHCSIA (Mar 2011) The personal response: developments in personalisation for children, young people and families One of the challenges for personalisation now is how to integrate the various developments to provide seamless transitions either as a result of age, changes in circumstances or changes in needs....If the adult does not met the threshold for eligibility the fact of there being vulnerable children will not usually add to ‘eligibility points’ to trigger entitlement to a service even though this may lead to an expensive intervention by children’s services. UK IDEA (Mar 2011) A Randomized Trial of Healthy Families New York (HFNY): Does Home Visiting Prevent Child Maltreatment? Home visiting presents a unique opportunity for trained workers to forge enduring relationships with families at a time when parents are vulnerable and the developmental path of the newborn is particularly malleable.more HFNY mothers were less likely to deliver low birth weight babies, and reported engaging in less neglect, severe physical abuse, minor physical aggression, and psychological aggression against their children. US The State of the World’s Children 2011 examines the global state of adolescents; outlines the challenges they face in health, education, protection and participation; and explores the risks and vulnerabilities of this pivotal stage. UNICEF (Feb 2011) This is not living: Chronic homelessness in Melbourne draws on in-depth interviews with the participants of the three year project which is the first of its kind in Australia. Now 12 months in, J2SI aims to demonstrate that by providing intensive, long-term support along with housing, it is possible to end a person's chronic homelessness and that it makes economic sense to do it. Vic Sacred Heart Mission (Mar 2011) Connecting Residents of Subsidized Housing with Mainstream Supportive Services: Challenges and Recommendations addresses shared challenges, including a lack of onsite specialized capacity to deliver services and/or access qualified service providers, limited and unreliable funding for resident services, and constraints on the use of common space to deliver services to residents... US NHC (Dec 2010) The Role of Affordable Housing in Creating Jobs and Stimulating Local Economic Development: A Review of the Literature In Addition to its Direct Effects, the Development of Affordable Housing Can Improve a Locality’s Fiscal and Economic Conditions in a Number of Indirect Ways US NHC (Dec 2010) |
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