In this update:

·         place based ·         citizen engagement ·         complaints management ·         attitudes to public service ·         financial incentives ·         Aboriginal health funding ·         Aboriginal workforce ·         children's health & wellbeing ·         cancer services ·         discharge summaries ·         electronic prescribing

·         nursing workforce ·         maternity services ·         end of life care ·         children in hospital ·         drug survey ·         needle & syringe program ·         suicide ·         mental health & employment ·         autism ·         personalised care ·         reablement

·         disability & employment ·         workforce resilience ·         allegations of abuse ·         young people's workforce ·         youth detention ·         child protection inspection ·         disengaged youth ·         youth & social media ·         housing affordability ·         homelessness services ·         housing regeneration

	Evaluating Place-Based Approaches: A Window of Opportunity? Place based initiatives embrace difference, responding to the unique context of each place. Assessing their impacts appears to be problematic using traditional evaluation practices, which generally require predetermined outputs and outcomes. Canada Government (Jul 2011) Citizens' engagement in policymaking and the design of public services The theory and practice of public administration is increasingly concerned with placing the citizen at the centre of policymakers’ considerations, not just as target, but also as agent. The aim is to develop policies and design services that respond to individuals’ needs and are relevant to their circumstances. Aus Parliamentary Library (Jul 2011) Aiming for the best - Using lessons from complaints to improve public services to help develop understanding about how the experience of services and decisions by individual citizens can inform improvements in the way services are planned and delivered. UK CFPS (Jul 2011) Attitudes toward the public service reveals polarised views of the public service: while citizens express confidence in public services and a preference for a well-funded public sector, some politicians and other public service commentators paint a much less positive picture and advocate ‘axing’ services. Aus CPD (Jul 2011) An overview of reviews evaluating the effectiveness of financial incentives in changing healthcare professional behaviours and patient outcomes (Review) Financial incentives may be effective in changing healthcare professional practice. The evidence has serious methodological limitations and is also very limited in its completeness and generalisability. We found no evidence from reviews that examined the effect of financial incentives on patient outcomes. Cochrane Reviews (Jun 2011) Aboriginal Community Controlled Health Service Funding: Report to the Sector 2011 his study’s aim was to contribute to efforts – on the part of both governments and the ACCHS sector – to streamline and simplify funding and accountability arrangements. Lowitja Institute (Jul 2011) Aboriginal Workforce Strategic Framework 2011-2015 aims to Increase the representation of Aboriginal employees to 2.6% across the NSW public health sector NSW Health (Jul 2011) Headline indicators for children's health, development and wellbeing, 2011 how children aged 0–12 years are tracking across 12 of 19 nationally agreed priority areas covering health, early learning and care, and family and community. AIHW (Jul 2011) Commissioning Cancer Services sets out key issues and questions that commissioners and cancer network teams will wish to take into consideration when assessing local health needs and reviewing services, developing their contract service specifications and monitoring performance. UK Health (Jul 2011) The Discharge Summary Implementation Toolkit A standardised electronic discharge summary enables the continuous care of patients once they have been discharged from hospital, with consistent and relevant information in the right place, quickly. UK NHS (Jul 2011) How Should Drugs be Identified in Electronic Prescribing Systems? and Evaluation of RxNorm in Ambulatory Electronic Prescribing US Rand (Jul 2011)
	Widening participation in pre-registration nursing programmes  describes a series of educational models and one employment model designed to widen access for NHS support staff into the second year of nursing pre-registration degree courses and to provide meaningful career pathways for current and potential employees , also Royal College of Nursing Who will care? Protecting employment for older nurses the employment patterns, preferences and retirement decisions of nurses approaching retirement age. UK Health (Jul 2011) New Zealand Maternity Standards: A set of standards to guide the planning, funding and monitoring of maternity services also Guidelines for consultation with obstetric and related medical services Referral Guidelines NZ Health (Jul 2011) England's Approach to Improving End-of-Life Care: A Strategy for Honoring Patients' Choices discusses the origins, content, and implementation of the Strategy, as well as its potential impact. , also London End of Life Care programme US Commonwealth Fund (Jul 2011) Transferring children to and from theatre RCN position statement and guidance for good practice UK RCN (Jul 2011) 2010 National Drug Strategy Household Survey report Daily smoking has dropped, but levels of risky alcohol use remain unchanged and illicit drug use has increased AIHW (Jul 2011) ‘Balancing Access and Safety: Meeting the challenge of blood borne viruses in prison’ legislative changes to assist the implementation of a needle and syringe program ACT Health (Jul 2011) Suicide in Australia examines the availability of suicide statistics and limitations of the data. Aus Parliamentary Library (Jul 2011) Mental health, resilience and the recession in Bradford explores the mental health impacts of unemployment. UK Joseph Rowntree (Jul 2011) Autism in Australia, 2009  Autism spectrum disorders are diagnosed on the basis of behavioural criteria. There is no medical testing available to diagnose these disorders. This publication aims to present an overview of the prevalence of autism in Australia and the impact the condition has on the everyday lives of those impacted by the condition. ABS (Jul 2011) Working for personalised care: a framework for supporting personal assistants working in adult social care sets out an approach to enable support for an evolving PA workforce and their employers over the coming years. UK Health (Jul 2011) Reablement briefing Reablement has been defined as a range of services for people with poor physical or mental health to help them accommodate their illness by learning or relearning the skills necessary for daily living UK RIPA (Jul 2011) Recruitment of Persons with Disabilities: A Literature Review The purpose of this literature review is to find out what the main barriers are to the recruitment of PWDs, in both the public and private sectors, in Canada and abroad Can PSC (May 2011)
	Testing the Police Workforce Resilience Hypothesis build a framework to understand the ability of the police service to meet demands for policing as changes are made in the level and composition of its workforce. We pay particular attention to the relationship between police officers and police staff. US Rand (Jul 2011) Dealing with Allegations of Abuse Against Teachers and Other Staff: Guidance for local authorities, headteachers, school staff, governing bodies and proprietors of independent schools UK Education (Jul 2011) Young People’s Workforce Reform Programme Evaluation Report to help develop help develop a more skilled, confident workforce able to work in an effective and integrated way to deliver the best possible outcomes for young people. UK CWDC (Jul 2011) Lost in Transition: Exploring young people’s experiences of transition from youth detention in the ACT (Dec 2008) more ACT DHSC (Jul 2011) Arrangements for the inspection of local authority children's services the proposals focus on the child’s journey as a key element in the inspection of child protection and for children in care. UK OFSTED (Jul 2011) Evaluation of the Brimbank Young Men’s Project  aims to help young men of African backgrounds who are: disengaged (or at high risk of being disengaged) from education, training and employment; have had contact with the police; and are experiencing other difficulties with settlement. Aus Centre for Multicultural Youth (Jul 2011) Munch Poke Ping! Vulnerable Young People, Social Media and E-safety he focus of the research was to consider the risks which vulnerable young people, excluded from schools and being taught in Pupil Referral Units (PRUs), encounter online and through their mobile phones. The aim was to then ascertain what specific advice, support and safeguarding training staff working with these vulnerable young people need when it comes to understanding social media and mobile technology. UK Carrick-Davies (Jul 2011) The great Australian dream - just a dream? Housing affordability trends for Australia and our largest 25 cities AMP/NATSEM (Jul 2011) Evidence for improving access to homelessness services evidence about current access arrangements to homelessness services, the complex and multiple access barriers faced by people experiencing homelessness, and an overview of the different approaches, models and mechanisms used in Australia and internationally to improve access. AHURI (Jul 2011) Towards a new development model for housing regeneration in greyfield precincts Greyfield residential precincts are defined as under-utilised property assets located in the middle suburbs of large Australian cities, where residential building stock is failing (physically, technologically and environmentally) and energy, water and communications infrastructure is in need of regeneration. AHURI (Jul 2011)

In this update:

·         behaviour change ·         choice in public services ·         nor for profit finances ·         cost effective initiatives ·         indigenous research ethics ·         social media ·         social workers regulation ·         leadership framework ·         future health workforce ·         waiting times ·         end of life care

·         cancer services ·         women's health ·         rural paediatrics ·         health outliers ·         suicide strategy ·         khat ·         radioactive waste ·         young people nursing homes ·         disability research ·         community living ·         survivors of trauma

·         child welfare data ·         prevention in human services ·         reporting abuse ·         early childhood indicators ·         domestic violence ·         care home safety ·         home care ·         social housing ·         secure occupancy ·         rough sleeping

	Behaviour change  a year-long investigation by the House of Lords Science and Technology Select Committee into the way the Government tries to influence people’s behaviour using behaviour change interventions – finds that “nudges” used in isolation will often not be effective in changing the behaviour of the population. Instead, it recommends that a whole range of measures – including some regulatory measures – will be needed to change behaviour in a way that will make a real difference to society’s biggest problems. UK Parliament (Jul 2011) Your choice: how to get better public services UK Think Tank argues that whilst the government is correct to look to choice and competition, it should take an evolutionary approach to change and emphasises the vital role which regulation should play in shaping the development of the market...Risk transfer in public service contracts : In general for public services, delivery and outcome risk ultimately resides with government UK Centrefirum (Jul 2011) Financial literacy guides for not for profit sector •Guide for Community Treasurers •Understanding Finances: A Guide for Community Group Board Members •Guide to Investing for Community Organisations Our Community/Westpac (Jul 2011) Money Matters. Reviews of cost-effective initiatives initiatives, which through detailed costings, have been shown to be cost effective.The eight case studies include: 1.Shared lives 2.Extra-care housing 3.Health in mind 4.LinkAge Plus 5.Care and repair 6.Self assessment 7.Individual budgets 8.Southwark Hospital discharge. UK IRISS (Jul 2011)  Guidelines for Ethical Research in Australian Indigenous Studies (GERAIS) comprise 14 principles grouped under the broad categories of rights, respect and recognition; negotiation, consultation, agreement and mutual understanding; participation, collaboration and partnership; benefits, outcomes and giving back; managing research: use, storage and access; and reporting and compliance. AIATSIS (Jun 2011) Using social media: practical and ethical guidance for doctors and medical students This guidance provides a brief overview of the challenges and potential pitfalls that health professionals may encounter when using social media UK BMA (Jul 2011) Consultations for regulation of social workers in England standards of proficiency for social workers in England and the threshold level of qualification for entry to the social workers part of the Register UK Health Professions Council (Jul 2011) New NHS Leadership Framework   by giving more support and power to frontline staff, and encouraging new skills and behaviour, the framework will create a focus for leadership development within all NHS organisations. UK NHS (Jul 2011) A decisive decade – mapping the future NHS workforce examined eight possible scenarios for the number of NHS nurses in England during the next decade, taking into account training places for nurses and midwives, rates of retirement and overseas recruitment. It found that in the worst case scenario, 28 per cent of the nursing workforce (99,000 out of a current workforce of 352,104 registered nurses) could be lost during the next 10 years. UK Roy Coll Nursing ( Jul 2011) NHS Referral to Treatment statistics sets out the definitions of the various waiting time data recorded by the UK Department of health...Waiting time statistics have historically been collected in two separate forms: outpatient and inpatient. The outpatient clock starts ticking when a GP makes a referral, and stops when the patient goes in for a first appointment with a consultant. The inpatient clock starts when the consultant decides hospital treatment is needed, and stops when the patient is treated. There has been no measurement of the time patients wait after the first outpatient appointment before going on the inpatient list. UK parliamentary Library (Jul 2011) Act & early to avoid A&E - commissioning end of life care: initial actions for new commissioners For the purposes of this guidance people are ‘approaching the end of life’ when they are likely to die within the next 12 months. UK NHS (Jul 2011)
	Guidance for Improving Supportive Care for Adults with Cancer in New Zealand Draft Supportive Care Implementation Plan- for sector feedback NZ Health (Jul 2011)  High Quality Women’s Health Care: A proposal for change UK Doctors demand radical shake-up of women’s health services promoting prevention rather than intervention...  Women’s health services need to be planned in a way that enables integration across different levels of care, delivered in partnership between local health and social care services and the voluntary sector full report UK RCOG (Jul 2011) Rural Paediatric Emergency Clinical Guidelines to facilitate the early and appropriate clinical management of children who present to emergency departments with acute and life threatening conditions, and to relieve pain and discomfort where Medical Officers are not immediately available. NSW Health (Jul 2011) Patient Reported Outcome Measures (PROMS) in England: a methodology for identifying potential outliers We will use the case-mix adjusted average health gain as the primary metric of interest to identify potential outliers. . We will use the national mean as the benchmark to identify potential outliers. UK Health (Jul 2011) Consultation on preventing suicide in England: a cross-government outcomes strategy to save lives UK Health (Jul 2011) Khat: social harms and legislation a literature review Khat (sometimes spelt qat) is a stimulant, grown and consumed in parts of north east Africa and the Middle East...Social harms associated with khat remain a concern among the UK’s immigrant Somali, Yemeni and Ethiopian communities but there was little evidence of a clear causal relationship to support this view. UK Home Office (Jul 2011) Radioactive waste and spent nuclear fuel management in Australia From 1980 to 2004, various Australian Governments led several investigations to establish national facilities for the waste arising from the medical, industrial and scientific use of radioactive materials. Aus parliamentary library (Jul 2011) Younger people with disability in residential aged care: update from the 2009-10 Minimum Data Set AIHW (Jul 2011) Choosing Wisely: Selecting Outcomes for Comparative Effectiveness Research on Services for Adults with Disabilities lays out four criteria to help researchers select and report on the outcomes that matter most to adults with disabilities and to the providers and others responsible for their care. more US Center on Healthcare Effectiveness (Jul 2011) Money Follows the Person: Change in Participant Experience During the First Year of Community Living after one year of community living, participants reported significantly higher quality of life compared with life in institutional settings US mathematica (May 2011) From the Darkness to the light: Australia's Program of Support for Survivors of Torture and Trauma (PASTT), provides information about the work of Forum of Australian Services for Survivors of Torture and Trauma (FASSTT) agencies, a profile of each member agency and their services, demographic information about clients and case studies of  agency services FASSTT (Jul 2011)
	Introduction to Cross-System Data Sources in Child Welfare, Alcohol and Other Drug Services, and Courts  Describes data-reporting systems that collect information about child welfare services, substance abuse services, or court-related cases to monitor the agency¿s ability to ensure safety, permanency, and well-being for youth in the child welfare system. US SAMHSA (May 2011) Making prevention work in human services for children and youth he design and implementation of prevention programs has tended to be ‘top-down’, with little consultation with target groups (including children) and little debate on the values framework within which prevention programs operate. more on evidence based prevention Australian Review of public affairs (Jul 2011) Reporting abuse and neglect: State and territory departments responsible for protecting children NCPC Resource Sheet provides contact details and links to the relevant reporting authorities in each Australian state or territory. also Children's commissioners & guardians AIFS (Jul 2011) National outcome measures for early childhood development: development of indicator based reporting framework establishes a recommended high-level set of indicators to measure progress against the outcomes framework in the strategy AIHW (Jul 2011) Supporting high risk victims of domestic violence: a review of Multi-Agency Risk Assessment Conferences (MARACs) UK Home Office (Jul 2011) Determination in respect of the use of self-closing devices on bedroom doors in a care home whether self-closing devices need to be fitted to the bedroom doors to allow safe evacuation by safeguarding the means of escape, or whether a management solution can deliver an equivalent level of safety. UK Communities (Jul 2011)  'Living Well at Home' . The report highlights the significant role played by the older person's own home: a suitable place to live can mean independence for far longer; it can prevent the need for residential care; it can reduce requirements for care at home; it can mean fewer accidents and hospital admissions; and it can allow people to leave hospital much earlier, with less risk of immediate readmission. UK  All Party Parliamentary Group on Housing and Care (Jul 2011) Social housing briefing outlines the history of the NSW social housing system and looks at the current situation for the three social housing subsectors. NSW Parliamentary Library (Jul 2011) Secure occupancy in rental housing: a comparative analysis More Australians are renting for longer periods but their ability to create a home is constrained by cultural norms, housing market conditions and policy and legal settings that discourage secure occupancy. A comparison with rental systems in other countries suggests ways that this issue could be addressed in Australia. AHURI (Jul 2011) Rough sleeping Background information on rough sleeping and UK Government policy to tackle this issue. UK Parliamentary library (Jul 2011)